Place-of-Service Intelligence for Self-Funded Plans
Control Healthcare Costs Without Compromise
We work with third-party administrators to help self-funded health plans detect place-of-service errors and recoup over-spend. By combining customer service capabilities with claims audit techniques, we engage with your members and identify errors. Your members get the quality healthcare they deserve and you get peace-of-mind knowing that the bill was accurate.
1 in 3 Claims Dollars
A landmark study by HHS observed 37 physicians and 83 hospitals over 33 months and what they found was shocking: 29.7% of all dollars billed had incorrect place-of-service coding. [1]
[1] U.S. Department of Health and Human Services (hhs.gov)
Why This Matters
Detecting and correcting these errors is a great way to save money. A single place-of-service error alone can cost a self-funded plan thousands of dollars. Over a fiscal year, a self-funded health plan could be losing millions.
Our Solution
We combine world-class customer service with claims auditing to connect with members and verify the correct place-of-service. Meanwhile, our AI works behind the scenes to help predict where errors are likely to occur.
Engage: we engage with your members to promote the program and drive results
Connect: your member schedules a medical appointment, and we reach out to collect relevant details
Verify: the provider issues a claim and you are able to verify correct place-of-service and address errors with the provider
Learn: our cutting-edge AI works behind the scenes helping us predict where place-of-service errors will likely occur
What We Do
Our service does the heavy lifting so that health plan administrators can focus on other things