Provider Resources
Waterfront Healthcare believes health plans should work better for everyone – especially providers. We are always a phone call or email away.
Prior Authorization
It never hurts to seek Prior Authorization. A few minutes now could save hours later.
Step 2
Fax the completed form to
888-888-8888
Current processing time is two business days or less. Questions? Call 407-564-1809.
When is prior authorization required?
Prior Authorization is not required for emergency services. However, when a patient is transferred as an inpatient hospital admission, then admission must be reported within one business day of the admission unless dictated otherwise by state mandate. Prior authorization does not guarantee payment or coverage of all billed services.
Do you accept electronic health record prior authorization forms?
At this time we only accept Prior Authorization requests via fax.
Still need help? Call (407) 564-1809.
Start a Claim
Claims must be submitted using our standard claims forms below
Submit a Claim
We currently accept claims via eFax or mail
eFax
888-888-8888
Waterfront Healthcare
CLAIMS DEPARTMENT
1317 Edgewater Dr. #809
Orlando, FL 32804